Top 9 Tips for a Successful Retail Technology Deployment

I absolutely love retail technology deployments! Why? Because they are so challenging. I’ve been in IT for almost 30 years. And have done just about every type of deployment you can imagine – business application rollouts, infrastructure replacement, upgrade, bug patches, and new installations, desktop refreshes, software upgrades, and on and on. All of them are challenging… Read more »

Items Often Overlooked Before and During Technology Deployments

These Create Unhappy Users, Technicians, and Cost Money!   We have all been there. Regardless of your capacity during the Technology Deployment, we have all experienced the pain of things not being designed, planned, or thought through before going live with the deployment. Some of these things should be addressed during the design stage, yet a lot… Read more »

One Company’s Fall from the Top

 The Fresh Market’s Fall. How this once great company became a shell of itself, from the inside.   I worked for The Fresh Market (TFM) for more than 14 years. Even though I have been away for over 6 years, I kept up with what was going on with the company. I also had many co-workers still working there. The… Read more »

How to Properly Set Up and Run a Successful Retail Technology Deployment Help Desk

As the project leader you’ve designed and planned your complex retail technology deployment down to the last detail. You have perfected your equipment configurations and installation script. You’ve performed your call aheads and trained your Deployment Technicians. You have worked and reworked your deployment schedule and received sign-off from Store Operations. You’ve even developed a… Read more »