When I initially start talking to people about designing their retail technology points, they very quickly get to the question of how does it benefit my bottom line? The biggest impact of designing retail deployments is that it eliminates the unknowns. And provides a mechanism to conduct dress rehearsals for the deployment and all related… Read more »
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One Company’s Fall from the Top
The Fresh Market’s Fall. How this once great company became a shell of itself, from the inside. I worked for The Fresh Market (TFM) for more than 14 years. Even though I have been away for over 6 years, I kept up with what was going on with the company. I also had many co-workers still working there. The… Read more »
Are Call Aheads Really Effective for Successful Retail Technology Deployments?
Have you ever heard the saying “Never let your boss be surprised”? Well, it is a saying that has served me well throughout my career. To me it simply means that great communication is the key to success. Everyone knows that communication is important when executing projects, but this is especially true for retail technology… Read more »
Why Not Designing Your Technology Deployments Drives Techs Crazy
Some of the things that happen when you don’t, and they all cost you money!! You’ve known this time was coming for a long time. You thought about it for months, maybe years. The old equipment the users in your stores are using is getting old. It is now out of warranty. The costs of keeping it going is becoming a… Read more »
Key Considerations for Developing Your Retail Technology Deployment Scope Definition
Key Considerations for Developing Your Retail Technology Deployment Scope Definition It seems like a no-brainer that you must clearly define scope when working on your retail technology deployment. I’m constantly surprised at how many retailers do not take the time to fully define up front. At best, retailers usually define which stores are included… Read more »
How to Conduct Retail Technology Deployment Design Workshops
How to Conduct Retail Technology Deployment Design Workshops When preparing for your retail technology deployments, a great way to facilitate and organize the development of the Deployment Design is to conduct a Design Workshop with the core Project Team. Either, an experienced Deployment Designer can be brought in to facilitate the discussion and fully document… Read more »