This concept of designing retail technology deployments seems to be foreign and new to many people, especially IT leadership. Most of the time, the delivery of new technology in the store environment is driven by a preestablished date. This is driven by the holiday shopping season or in support of other in-store marketing initiatives… Read more »
Category: Retail Deployment
Are Call Aheads Really Effective for Successful Retail Technology Deployments?
Have you ever heard the saying “Never let your boss be surprised”? Well, it is a saying that has served me well throughout my career. To me it simply means that great communication is the key to success. Everyone knows that communication is important when executing projects, but this is especially true for retail technology… Read more »
How to Properly Set Up and Run a Successful Retail Technology Deployment Help Desk
As the project leader you’ve designed and planned your complex retail technology deployment down to the last detail. You have perfected your equipment configurations and installation script. You’ve performed your call aheads and trained your Deployment Technicians. You have worked and reworked your deployment schedule and received sign-off from Store Operations. You’ve even developed… Read more »
How Site Surveys & Installation Reviews Can Reduce Risk for Your Retail Technology Deployment
How Site Surveys & Installation Reviews Can Reduce Risk for Your Retail Technology Deployment One of the best ways to reduce risks for your retail technology deployments is to make sure you know all the various aspects of each of the stores in your portfolio. There are few things worse than sending a pallet… Read more »
Why You Must Design Your Retail Technology Deployments—Not Just Plan Them
Why You Must Design Your Retail Technology Deployments—Not Just Plan Them Plan vs Design Webster’s dictionary defines Plan as “to arrange a method or scheme beforehand for any work, enterprise, or proceeding”. Webster defines Design as “to prepare the preliminary sketch or the plans for (a work to be executed), especially to plan the… Read more »
Defining Resources Required for a Successful Retail Technology Deployment
Defining Resources Required for a Successful Retail Technology Deployment You know that old saying, “It takes a village to raise a child”? Well, I say “It takes an army to have a successful Retail Technology Deployment”. It can be staggering the number of people that need to be involved in even a seemingly small… Read more »
How to Conduct Retail Technology Deployment Design Workshops
How to Conduct Retail Technology Deployment Design Workshops When preparing for your retail technology deployments, a great way to facilitate and organize the development of the Deployment Design is to conduct a Design Workshop with the core Project Team. Either, an experienced Deployment Designer can be brought in to facilitate the discussion and fully document… Read more »
Top 9 Tips for a Successful Retail Technology Deployment
I absolutely love retail technology deployments! Why? Because they are so challenging. I’ve been in IT for almost 30 years. And have done just about every type of deployment you can imagine – business application rollouts, infrastructure replacement, upgrade, bug patches, and new installations, desktop refreshes, software upgrades, and on and on. All of them are challenging… Read more »
The Components of a Retail Deployment Design
A Retail Deployment Design is a document that outlines exactly how all tasks included in the Retail Deployment Plan will be executed. It is a written document that covers every aspect of the Who, What, When, Where, and How of the deployment. The collection of all these details are usually collected as part of the… Read more »
Things That Can Derail Even a Mature Technology Deployment
This group has been waiting for a long time to get these new machines. Their old machines are very long in the tooth. Planning has been going on for months, meetings, testing, back and forth. The deployment was scheduled for the 4th quarter of last year, but supply problems from the vendor caused delays in… Read more »